Terms and Conditions

1. Introduction

These Terms & Conditions govern the use of this website and all services provided by TrichoNaturals. By accessing this website or booking an appointment, you agree to be bound by these terms.

 

2. Services

TrichoNaturals provides professional textured hair care services, including consultations, cleansing, treatments, and styling.

All services are carried out based on professional assessment at the time of the appointment. Service selection may be adjusted where necessary to suit the hair and scalp condition.

 

3. Booking & Appointments

Appointments must be booked in advance through the approved booking system or direct communication.

Clients are responsible for selecting the correct service. Guidance can be provided prior to booking if needed.

Appointment times are reserved exclusively and must be respected.

 

4. Pricing

All prices are listed in GBP (£) and are subject to change at any time.

The final service cost may vary depending on hair condition, or required adjustments during the appointment.

 

5. Late Arrivals

Clients are expected to arrive on time.

Late arrivals may result in reduced service time or cancellation at the discretion of TrichoNaturals.

 

6. Cancellations & Rescheduling

A minimum notice period is required for cancellations or rescheduling. Full details are outlined in the Refund Policy.

 

7. Service Results

Results vary depending on hair condition, consistency of care, and adherence to professional advice.

No guaranteed outcomes are provided.

 

8. Client Responsibility

Clients are responsible for:

• Providing accurate information during consultations

• Following aftercare advice

• Maintaining their hair between appointments

Failure to follow guidance may affect results.

 

9. Health Disclaimer

Clients must disclose any relevant medical or scalp conditions.

Advice provided is not a substitute for medical diagnosis. Clients may be referred to a healthcare professional where necessary.

 

10. Liability

TrichoNaturals is not liable for:

• Pre-existing hair or scalp conditions

• Undisclosed allergies or sensitivities

• Damage resulting from failure to follow aftercare guidance

 

11. Right to Refuse Service

Service may be refused where:

• The service requested is not in the client’s best interest

• There are health or safety concerns

• There is inappropriate behaviour

 

12. Website Use

All website content is owned by TrichoNaturals and may not be copied, distributed, or reproduced without permission.

Users must not misuse or interfere with website functionality.

 

Consultation Consent

By completing a consultation form or attending a consultation appointment, clients confirm that:

• The information provided is accurate to the best of their knowledge

• Relevant medical or hair history has been disclosed

• They understand that recommendations provided are professional hair care guidance and not medical diagnosis or treatment

Failure to disclose relevant information may affect service suitability and results.

 

Patch Testing & Product Sensitivities

Clients are responsible for informing TrichoNaturals of any known allergies, sensitivities, or adverse reactions to products or ingredients.

Where necessary, patch testing may be recommended prior to certain services.

TrichoNaturals is not liable for reactions resulting from undisclosed allergies or sensitivities.

 

Photography & Media Consent

TrichoNaturals may occasionally take photographs or videos of hair results for educational, portfolio, marketing, or social media purposes, including platforms such as Instagram, TikTok, and the business website.

Client identity will not intentionally be disclosed without consent.

Clients who do not wish to appear in photographs or videos must inform TrichoNaturals prior to the service.

 

Content Usage Rights

By consenting to photography or videography during appointments, clients grant TrichoNaturals permission to use, reproduce, edit, and publish the content for business and promotional purposes across digital and print platforms.

Consent may be withdrawn for future content usage by written request.

 

13. Amendments

These Terms & Conditions may be updated at any time. Continued use of services constitutes acceptance of any changes.

 

14. Contact

Email: trichonaturals@gmail.com

Phone: +44 7392 388138