Privacy Policy
Introduction
This Privacy Policy explains how TrichoNaturals collects, uses, and protects your personal information.
Information Collection
We may collect:
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Name
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Contact details (phone number, email)
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Booking information
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Hair and scalp information provided during consultations
How Your Information Is Used
Your information is used to:
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Manage bookings and appointments
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Provide personalised hair care services
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Communicate with you regarding your appointments
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Improve service quality
Data Protection
All personal information is handled securely and will not be shared with third parties without consent, except where required by law.
UK GDPR & Data Protection Compliance
TrichoNaturals processes personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Personal information collected is used only for legitimate business purposes, including appointment management, consultations, service delivery, aftercare communication, and record keeping.
Reasonable measures are taken to protect personal information from unauthorised access, misuse, loss, or disclosure.
Client information will never be sold or shared for marketing purposes with third parties.
Lawful Basis for Processing Data
Personal data is processed under one or more of the following lawful bases:
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Consent
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Contractual necessity
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Legitimate business interests
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Legal obligations where applicable
By submitting consultation forms or booking appointments, clients consent to the collection and processing of relevant information required for hair care services.
Sensitive Information
Some consultation information may include sensitive personal data relating to:
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Health conditions
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Hormonal concerns
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Hair loss history
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Scalp conditions
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Medication history
This information is collected solely for consultation and service suitability purposes and is treated confidentially.
Confidentiality
Consultation details and personal information are kept strictly confidential.
Your Rights
You have the right to:
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Request access to your personal data
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Request correction or deletion of your data
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Withdraw consent at any time
Cookies & Website Use
The website may use basic cookies to improve user experience. These do not collect sensitive personal data.
Data Retention
Information is retained only as long as necessary for service delivery and legal obligations.
Contact
For any privacy-related concerns: